Apr 30, 2024  
2019-2020 Academic Catalog 
    
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2019-2020 Academic Catalog [ARCHIVED]

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CMDR 1318 - Introduction to Mediation

3 credit hours. 3 lecture hours. 0 lab hours.
The process of mediation, its history and development, and theories of conflict resolution and negotiation. Fulfills the requirements of Senate Bill 1436 for mediation training in Texas. Includes methods for successful third-party neutrality.

Measurable Learning Outcomes:
Diagnose and analyze interpersonal conflicts. Identify conflict episodes and methods of de-escalation. Use constructive communications skills for working conflicted conversations. Apply theory to practice for conflict resolution.


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