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Nov 21, 2024
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BMGT 2331 - Principles of Quality Management (deactivate Fall 2017)3 credit hours. 3 lecture hours. 0 lab hours.
Includes planning and implementing quality programs in an organization and analyzing cost/benefit of quality. Also covers the impact of employee empowerment.
Measurable Learning Outcomes:
Define the role of quality in production and service systems. Explain concepts related to quality cost/benefit. Define the quality improvement process.
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